Welcome back, Alex

Here's your support operation at a glance — static preview

Active Projects
12
Connected workspaces
Tickets Resolved
2,847
This month, autonomous
Deflection Rate
74%
Tier-1 resolved without human
CSAT Score
4.7
Out of 5.0 — last 30 days

Recent Agent Activity

  • Password reset for user [email protected] — resolved in 8s Resolved
  • Billing question: plan upgrade path — resolved in 12s Resolved
  • Account cancellation request — sentiment negative, escalated to human queue Escalated
  • How-to: setting up Slack Connect integration — resolved in 6s Resolved
  • Invoice missing from billing portal — resolved in 9s Resolved