Pricing

Flat monthly pricing. Predictable cost per resolution.

One flat rate per month, sized by your resolution volume. No per-ticket billing that spikes with your ticket queue. No seat-based pricing that punishes team growth. Annual billing saves 20%.

14-day free trial on all plans. No credit card required.

Pricing plans

Starter
$399 /month
or $319/month billed annually
500 resolutions/month
  • 5 agent types (refund, billing, password, onboarding, subscription)
  • 1 helpdesk integration
  • Knowledge base sync (1 source)
  • Email support
  • FCR and deflection rate analytics
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Most Popular
Growth
$999 /month
or $799/month billed annually
2,500 resolutions/month
  • All 30+ agent action types
  • 3 helpdesk integrations
  • Knowledge base sync (3 sources: Notion, Confluence, Zendesk Guide)
  • CSAT tracking by ticket type
  • FCR dashboard + AHT reporting
  • Escalation policy builder (no-code)
  • Slack resolution + escalation alerts
  • Priority email support
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Scale
$2,499 /month
or $1,999/month billed annually
10,000 resolutions/month
  • Everything in Growth
  • Unlimited helpdesk integrations
  • Custom escalation logic via REST API
  • Dedicated onboarding (2-session)
  • Contractual 99.9% uptime SLA
  • Designed with SOC 2 Type II controls (roadmap Q3 2026)
  • Custom FCR and CSAT reporting
  • Dedicated Slack channel with team
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FAQ

Pricing questions.

A resolution is any ticket that an agent closes without human intervention — regardless of ticket type (refund, billing lookup, subscription change, etc.). Escalated tickets that require a human do not count toward your resolution cap.
Once you hit your cap, new tickets route to your human team as normal — agents pause for the rest of the billing month. You'll get a notification at 80% of your cap so you have time to upgrade if needed.
Upgrades take effect immediately and are prorated. Downgrades take effect at the start of your next billing cycle.
No setup fees on Starter or Growth. Scale tier includes dedicated onboarding at no additional cost.
At the end of your trial, you'll be prompted to add a payment method and choose a plan. If you don't, your agents simply pause — no charges, no data deletion. Your configuration is saved for 30 days.

Not sure which plan is right?

Talk to Adam directly. He'll help you figure out the right tier based on your ticket volume and team size — no sales pressure, 20-minute call.

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